In January 2023, we experienced a cybersecurity incident where a backup file that related to certain customers and contained limited information was subject to unauthorized access. We moved to promptly retain cybersecurity experts and outside advisors to assist us in our response. We have notified and cooperated with law enforcement authorities to investigate the incident.

We are aware that some security vendors have issued alerts in September 2023 regarding Eye4Fraud. These alerts do not relate to a new or separate incident.

We provide fraud protection services for ecommerce merchants, who provide us with limited information about transactions. We do not collect sensitive personal information about individuals like account passwords or full payment card numbers in the course of providing our services.

Last updated: September 28, 2023